India Post Annual Report 2020-21

 1. What is the percentage of Rural Post Offices in the country as on 31.03.2020?

(A) 89.98%
(B) 95.99%
(C) 67.66%
(D) 52.53%

2. What is the number of departmental post offices in the country as of 31 March 2020?
(A) 17094
(B) 25409
(C) 24514
(D) 13131

3. What is the average area served by a Post Office in the country?
(A) 21.21 Sq.Km
(B) 20.98 sq.km
(C) 36.61 sq.km
(D) 11.46 sq.km

4. Which among the following is the vision of Department of Posts?
(A) India Post’s Products and services will be the customer’s first choice
(B) Dak Seva Jan Seva
(C) Delivering your smiles across the country
(D) Where you think we are there

5. Department of Posts is governed by?
(A) Government of India Act 1935
(B) Constitution of India
(C) Indian Post Office Act, 1898
(D) Government of India Act 1919

6. Which section of Indian Post Office Act, 1898 was amended by the Parliament through Financial Bill, 2017 whereby the powers to modify postal rates has been delegated to the Ministry of Communications?
(A) Section 5
(B) Section 6
(C) Section 7
(D) Section 8

7. Who is the present Minister of Communications?
(A) Ravi Shankar Prasad
(B) Ashwini Vaishnaw
(C) Devusinh Chauhan
(D) Manoj Sinha

8. Who is the administrator of Indian Post office Act 1898 and Indian Post Office Rules 1933 as well as of Postal Life Insurance?
(A) Minister of Communications
(B) Secretary, Posts
(C) Director General Postal Services
(D) Member (Operations)

9. Army Postal Services (APS) is designated as another Circle called?
(A) Admn Circle
(B) APS Circle
(C) Base Circle
(D) Army Postal Circle

10. Who is the present Secretary, Department of Posts?
(A) Pradipta Kumar Bisoi
(B) Vineet Pandey
(C) Charles Lobo
(D) Alok Sharma


11. Speed Post services was started in August 1986 for providing time bound and express delivery of letters and parcel weighing upto?
(A) 20 Kg
(B) 30 Kg
(C) 35 Kg
(D) 10 Kg

12. Speed Post Article number contains how many digits?
(A) 10
(B) 11
(C) 12
(D) 13

13. Speed Post articles can be insured up to?
(A) Rs.1 crore
(B) Rs.10 lakh
(C) Rs.1 lakh
(D) Rs.10000

14. What is the full form of PMA, which is the mobile based delivery application?
(A) Postman Mobile Application
(B) Post Mobile Application
(C) Postal Mobile App
(D) Postman Manual Application

15. What is the name of the in house software used for electronic clearance of letter boxes?
(A) PGGRAMS
(B) SAMPOORNA
(C) NANYATHA
(D) DAKUTTY

Answers

1. (A) 89.98%

2. (B) 25409

3. (B) 20.98 sq.km

4. (A) India Post’s Products and services will be the customer’s first choice

5. (C) Indian Post Office Act, 1898

6. (C) Section 7

7. (B) Ashwini Vaishnaw

8. (C) Director General Postal Services

9. (C) Base Circle

10. (B) Vineet Pandey

11. (C) 35 Kg

12. (D) 13

13. (C) Rs.1 lakh

14. (A) Postman Mobile Application

15. (C) NANYATHA



 1. Which among the following with regard to Business Post is true. 1. Business Post is not a service by itself 2. It is a value addition to services like Speed Post, Registered Post and unregistered mail

(A)1 only
(B)2 only
(C)1 and 2
(D)None of the above
Ans: (C)1 and 2

2. Automated Mail Processing Centres (AMPCs) has been established by the Department of Posts in which among the following cities? 1. Mumbai 2. Chennai 3. Delhi 4. Kolkata
(A)1 and 3 only
(B)1, 3 and 4
(C)3 and 4 only
(D)1, 2, 3 and 4
Ans: (C)3 and 4 only

3. What is the full form of RTN?
(A)Rail Transport Network
(B)Road and Train Network
(C)Real Time Notice
(D)Road Transport Network
Ans: (D)Road Transport Network

4. Electronic Clearing of letter boxes using ‘Nanyatha’ software has been implemented in how many letter boxes as of December 2020?
(A)3,726
(B)37,158
(C)13,223
(D)21,667
Ans: (B)37,158

5. Which among the following is an unregistered hybrid mail?
(A)Media Post
(B)e-Post
(C)Direct Post
(D)Retail Post
Ans: (B)e-Post


6. What is the full form of CRC in mail processing?
(A)Customer Registration Centre
(B)Computerised Registration Centres
(C)Computerized Response Cart
(D)Customer Response Centre
Ans: (B)Computerised Registration Centres

7. Department of Posts has established a dedicated ‘Parcel Directorate’ in which year?
(A)2020
(B)2021
(C)2019
(D)2018
Ans: (D)2018

8. Mail Motor Service (MMS) came into existence in the year?
(A)1944
(B)1991
(C)1965
(D)1973
Ans: (A)1944

9. “Business Post” service for customers having large volume of mail has been introduced in the year?
(A)2005
(B)1999
(C)2011
(D)1996
Ans: (D)1996

10. How many Nodal Delivery Centres have been set up by Department of Posts as of 31 December 2020?
(A)192
(B)140
(C)130
(D)91
Ans: (C)130

11. Collection of electricity bills, telephone bills, taxes and fees etc. are covered under?
(A)Media Post
(B)e-Post
(C)Direct Post
(D)Retail Post
Ans: (D)Retail Post

12. As of December 2020, 190 Parcel Hubs (PHs) are functioning in the country. Of which how many are L1 and L2?
(A)125 L1 and 65 L2
(B)57 L1 and 133 L2
(C)65 L1 and 125 L2
(D)133 L1 and 57L2
Ans: (B)57 L1 and 133 L2

13. Which among the following constitutes the highest mail volume for Department of Posts during 2019-20?
(A)Registered Post
(B)Unregistered Post
(C)Speed Post
(D)Express Parcel Post
Ans: (B)Unregistered Post

14. Which among the following services can be utilized by business organisations for direct advertising of products and services?
(A)Advertisement Post
(B)Business Post
(C)Direct Post
(D)All the above
Ans: (C)Direct Post

15. For advertising in postal stationary and display of posters in postal premises, which among the following service can be used?
(A)Media Post
(B)e-Post
(C)Direct Post
(D)None of the above
Ans: (A)Media Post


1. For business requirements like collection of bills and other payments from customers across the country, one can use which among the following services?
(A)e-Post
(B)e-Payment
(C)Business Post
(D)Book Now Pay Later (BNPL)
Ans: (B)e-Payment

2. Postal Life Insurance (PLI) was introduced in the year?
(A)1991
(B)1884
(C)1949
(D)1945
Ans:(B)1884

3. PLI/RPLI Premium can now be paid online under which among the following methods?
(A)Debit/Credit Card Only
(B)Net Banking Only
(C)BHIM/UPI Wallet Only
(D)All the above
Ans: (D)All the above

4. Rural Postal Life Insurance (RPLI) was introduced in the year?
(A)1995
(B)1991
(C)2008
(D)1983
Ans: (A)1995

5. Which among the following policy has the highest bonus rate per thousand rupees sum assured as of 31 March 2020?
(A)Whole Life Assurance PLI
(B)Whole Life Assurance RPLI
(C)Endowment Assurance PLI
(D)Anticipated Endowment Assurance PLI
Ans: (A)Whole Life Assurance PLI


6. What is the minimum amount of insurance under RPLI?
(A)Rs.10,000
(B)Rs.20,000
(C)Rs.5,000
(D)Rs.15,000
Ans: (A)Rs.10,000

7. Jeevan Pramaan is a biometric enabled digital service for?
(A)Taking Aadhar for new born babies
(B)Doorstep service for taking Passport
(C)Service to pensioners for submitting their life certificates digitally
(D)Withdrawal of money through Postman from IPPB account
Ans: (C)Service to pensioners for submitting their life certificates digitally

8. Which among the following is/are a new provision introduced under PLI/RPLI recently?
(A)Preferring an appeal by a claimant against rejection of death claim cases
(B)Opening of PLI/RPLI by a NRI Citizen
(C)Maximum Sum Assured of Rs.1 crore for Business Class Persons under PLI
(D)All of these
Ans: (A)Preferring an appeal by a claimant against rejection of death claim cases

9. International Express Mail Service (EMS) is currently available in how many countries?
(A)56
(B)88
(C)106
(D)152
Ans: (C)106

10. Which among the following is a type of Rural Postal Life Insurance (RPLI)?
(A)Endowment Assurance (Gram Santosh)
(B)10 Years Rural PLI (Gram Priya)
(C)Whole Life Assurance (Gram Suraksha)
(D)All the above
Ans: (D)All the above


11. Which among the following is not a type of Postal Life Insurance Policy?
(A)Long Term Assured (Jeevan Lakshya)
(B)Endowment Assurance (Santosh)
(C)Whole Life Assurance (Suraksha)
(D)Joint Life Assurance (Yugal Suraksha)
Ans: (A)Long Term Assured (Jeevan Lakshya)

12. Jeevan Pramaan service has been introduced by the Department of Posts w.e.f?
(A)30 June 2015
(B)1 December 2019
(C)13 September 2020
(D)22 March 2011
Ans: (A)30 June 2015

13. International Tracked Packet Service is the most economical service up to _____ kg of weight limit with tracking of shipments to the countries of Asia Pacific region?
(A)2 Kg
(B)1 Kg
(C)3 Kg
(D)5 Kg
Ans: (A)2 Kg

14. Electronic Money Order (eMO) service was introduced by Department of Posts in the year?
(A)1999
(B)2013
(C)2008
(D)1991
Ans: (C)2008

15. Jeevan Pramaan centres are available in how many Head Post Offices across the country as of March 2021?
(A)526
(B)774
(C)321
(D)806
Ans: (D)806


1. “Letter Post” (also referred to as “correspondence”) applies to which among the following classes of international postal articles? i. Letters ii. Post Cards iii. Printed Papers (including Books and Registered News Papers) iv. Small Packets and Literature for the Blind’
(A)i, iii and iv only
(B)ii and iii only
(C)i and iv only
(D)All the above
Correct answer
(D)All the above

2. _____ is a category intended for transmission to different countries exclusively by air?
(A)Aerogramme
(B)Small Packets
(C)Postcards
(D)All the above
Correct answer
(A)Aerogramme

3. The system of ‘Bulk Bag’ is available for dispatch/receipt of special bags of _ to/from addressees/senders in foreign countries?
(A)Foreign Parcels
(B)Letters
(C)Blind Literature Packets
(D)Printed papers
Correct answer
(D)Printed papers

4. Which among the following is/are correct with regard to Small Packets?
(A)Small packets service enables transmission of small quantities of goods through letter post
(B)Gifts, items of saleable value and samples of merchandise can be transmitted by small packets service
(C)Small packets should not bear any inscriptions or contain documents in the nature of current and personal correspondence or any document exchanged between persons other than the sender and the addressee.
(D)All the above are correct
Correct answer
(D)All the above are correct

5. International “Printed Paper” service corresponds to which service in the inland post, with some variations in the conditions?
(A)Book Packet
(B)e-Post
(C)Business Post
(D)Direct Post
Correct answer
(A)Book Packet


6. Which among the following is/are correct with regard to International “Printed Paper” Service?
(A)Instead of the four categories as in the inland post, there are only two categories of printed papers in the foreign post
(B)The two categories are ordinary printed papers and registered newspapers
(C)Items not admitted in inland post as book packets are also not admitted as printed papers relating to foreign post.
(D)All the above
Correct answer
(D)All the above

7. Which among the following is also called “Cecogrammes”?
(A)Postcards
(B)Small Packets
(C)International Air Parcels
(D)Blind Literature
Correct answer
(D)Blind Literature

8. Which among the following countries are covered under International Speed Post Service as on 31.12.2020? i. Brazil ii. New Zealand iii. Uganda iv. Singapore v. Pakistan
(A)i, ii and iii only
(B)ii, iv and v only
(C)i, ii, iii and iv only
(D)All the above
Correct answer
(D)All the above

9. Which among the following countries are not covered under International Speed Post Service as on 31.12.2020? i. Seychelles ii. Uzbekistan iii. Zambia iv. Kenya
(A)All the above
(B)i, ii and iii only
(C)i and iv only
(D)ii and iii only
Correct answer
(B)i, ii and iii only

10. For which among the following countries International Speed Post Service is available as on 31.12.2020 for documents only? i. Iraq ii. Nigeria iii. Yemen iv. Rwanda v. Guyana
(A)All the above
(B)i, ii and iii only
(C)iv and v only
(D)ii, iii and iv only
Correct answer
(A)All the above


11. Which among the following stamps are printed in large quantities and re-issued from time to time to be used for pre-payment of postage on mail articles?
(A)Definitive Stamps
(B)Commemorative Stamps
(C)Both A and B
(D)Antique Stamps
Correct answer
(A)Definitive Stamps

12. Which among the following committee advises the Department of Posts on the annual programme for issue of commemorative stamps?
(A)Philatelic Advisory Committee (PAC)
(B)Philately Advise Committee (PAC)
(C)Committee on Promotion of Philately in India (CPPI)
(D)There is no such committee under Department of Posts
Correct answer
(A)Philatelic Advisory Committee (PAC)

13. Who is the Chairman of Philatelic Advisory Committee (PAC) under Department of Posts?
(A)Secretary, Department of Posts
(B)Member (Operations)
(C)Director (Philately)
(D)Minister for Communications
Correct answer
(D)Minister for Communications

14. Philatelic Advisory Committee (PAC) comprises of ?
(A)Minister for Communications and Minister of State for Communications
(B)One Member of Parliament from Lok Sabha and one Member of Parliament from Rajya Sabha
(C)an eminent philatelist
(D)All the above
Correct answer
(D)All the above

15. A philately scholarship scheme called Deen Dayal SPARSH Yojana was introduced in 2017-18 to promote Philately among children at a young age. What is the full form of SPARSH?
(A)Scholarship for Promoting Aptitude & Research in Stamps as a Hobby
(B)Scholarship for Promotion of Aptitude & Research in Stamps as a Hobby
(C)Scheme for Promoting Attraction & Research in Stamps as a Hobby
(D)Scheme for Promoting Aptitude & Research in Stamps as a Hobby
Correct answer
(B)Scholarship for Promotion of Aptitude & Research in Stamps as a Hobby


1. Commemorative Postage Stamp “Salute to COVID-19 Warriors” was issued by the Department of Posts on?
(A)24 December 2020
(B)23 October 2020
(C)2 October 2020
(D)8 March 2021
Correct answer
(A)24 December 2020

2. Post Office Savings Bank (POSB) facilities are available since the year?
(A)1884
(B)1944
(C)1923
(D)1882
Correct answer
(D)1882

3. The Department of Posts operates POSB Schemes on behalf of?
(A)Reserve Bank of India
(B)Department of Personnel and Training
(C)Ministry of Finance
(D)Department of Posts operates POSB Schemes on its own
Correct answer
(C)Ministry of Finance

4. Post Office Savings Bank account can be opened by Single or Joint holders (two adults) with a minimum balance of?
(A)Rs.50
(B)Rs.100
(C)Rs.500
(D)Rs.1000
Correct answer
(C)Rs.500

5. Which among the following services is not available for account holders of Post Office Savings Bank Account?
(A)ATM
(B)e-Banking
(C)Mobile Banking
(D)Virtual Banking
Correct answer
(D)Virtual Banking


6. Interest earned up to Rs._ in a FY is exempted from income tax under POSB?
(A)Rs.50,000/-
(B)Rs.10,000/-
(C)Rs.5,000/-
(D)Rs.1000/-
Correct answer
(B)Rs.10,000/-

7. National Savings Recurring Deposit Account can be opened by a single person or as a joint account (up to 3 adults) with a minimum deposit of?
(A)Rs.1000/-
(B)Rs.500/-
(C)Rs.100/-
(D)Rs.50/-
Correct answer
(C)Rs.100/-

8. RD account can be further extended for up to?
(A)2 years
(B)3 years
(C)5 years
(D)10 years
Correct answer
(C)5 years

9. RD Accounts can be closed prematurely after completion of __ years from the date of opening of account?
(A)One year
(B)Two years
(C)Three years
(D)Four years
Correct answer
(C)Three years

10. Loan facility is available after _____year of account opening under RD?
(A)Two Years
(B)Three years
(C)One year
(D)Loan facility not available in RD account
Correct answer
(C)One year


11. TD Accounts can be closed prematurely after completion of __ from the date of opening of account?
(A)One year
(B)Two years
(C)Three years
(D)six months
Correct answer
(D)six months

12. MIS Accounts can be closed prematurely after completion of __ year from the date of opening of account?
(A)one year
(B)two years
(C)three years
(D)four years
Correct answer
(A)one year

13. Public Provident Fund Account can be opened as a single account for a period of __ years with a minimum of Rs.500?
(A)5 years
(B)10 years
(C)15 years
(D)20 years
Correct answer
(C)15 years

14. What is the maximum deposit in a financial year under Public Provident Fund Account (PPF)?
(A)Rs.1500/-
(B)Rs.1 Lakh
(C)Rs.1.5 Lakh
(D)Rs.4.5 Lakh
Correct answer
(C)Rs.1.5 Lakh

15. How many individual PPF Account can be opened either in post office or bank?
(A)One at Post Office and one at bank
(B)No limit
(C)Only one
(D)None of these
Correct answer
(C)Only one


1. Loan can be availed on PPF Account from third financial year to?
(A)5th financial year
(B)6th financial year
(C)10th financial year
(D)12th financial year
Correct answer
(B)6th financial year

2. Partial withdrawal is permissible from the ____financial year from the date of opening of account?
(A)5th
(B)6th
(C)7th
(D)10th
Correct answer
(C)7th

3. What is the Maturity period from the date of opening of Sukanya Samriddhi Account (SSA)?
(A)15 years
(B)18 years
(C)21 years
(D)25 years
Correct answer
(C)21 years

4. Which among the following is wrong about Sukanya Samriddhi Account (SSA)?
(A)Up to 50% withdrawal is permissible after attaining age of 18 years by the girl child or after having passed 10th standard
(B)Account can be closed at the time of marriage of girl child after attaining age of 18 years
(C)Account can be opened in respect of any child below 10 years of age
(D)Interest earned in SSA Account is exempted from income tax
Correct answer
(C)Account can be opened in respect of any child below 10 years of age

5. What is the minimum investment under National Savings Certificates(NSC) (VIIIth Issue)?
(A)Rs.100
(B)Rs.500
(C)Rs.1000
(D)Rs.5000
Correct answer
(C)Rs.1000


6. What is the maximum investment limit under National Savings Certificates(NSC) (VIIIthIssue)?
(A)Rs.1 Lakh
(B)Rs.10 Lakh
(C)Rs.1.5 Lakh
(D)No maximum investment limit
Correct answer
(D)No maximum investment limit

7. Kisan Vikas Patra can be purchased by a single person or by Joint (up to 3 adults) holders with a minimum of?
(A)Rs.100
(B)Rs.500
(C)Rs.1000
(D)Rs.1500
Correct answer
(C)Rs.1000

8. What is the maximum investment limit under Kisan Vikas Patra (KVP)?
(A)Rs.9 lakh
(B)Rs.4.5 Lakh
(C)Rs.2 Lakh
(D)No maximum limit
Correct answer
(D)No maximum limit

9. How many Post Offices are working on CBS Platform as on 31st December, 2020?
(A)23,477
(B)13,299
(C)7,423
(D)25,690
Correct answer
(A)23,477

10. The first ATM of the Department was inaugurated at?
(A)Trivandrum GPO, Kerala
(B)Sansad Marg HO, New Delhi
(C)Doranda HO, Jharkhand
(D)Thyagaraya Nagar Head Post Office, Chennai, Tamil Nadu
Correct answer
(D)Thyagaraya Nagar Head Post Office, Chennai, Tamil Nadu


11. The first ATM of the Department of Posts was inaugurated at Chennai on?
(A)25 February 2014
(B)13 December 2017
(C)20 January 2016
(D)9 October 2014
Correct answer
(A)25 February 2014

12. Post Office ATMs have become interoperable with other bank’s ATM w.e.f?
(A)25 February 2014
(B)9 July 2019
(C)31 December 2016
(D)1 January 2017
Correct answer
(C)31 December 2016

13. The Department of Posts has provided Internet Banking facility to its customers w.e.f?
(A)25 February 2014
(B)31 December 2016
(C)14 December 2018
(D)15 October 2019
Correct answer
(C)14 December 2018

14. The customers of the Department of Posts have been offered with Mobile Banking facility since ?
(A)25 February 2014
(B)31 December 2016
(C)14 December 2018
(D)15 October 2019
Correct answer
(D)15 October 2019

15. Approximately how many lakh customers have been enrolled under e-Banking facility of Department of Posts as on 31st December, 2020?
(A)1 Lakh
(B)10 Lakh
(C)23 Lakh
(D)2 Lakh
Correct answer
(D)2 Lakh


1. Approximately how many lakh customers have been enrolled under e-Banking facility of Department of Posts as on 31st December, 2020?
(A)1 Lakh
(B)10 Lakh
(C)23 Lakh
(D)2 Lakh
Correct answer
(D)2 Lakh

2. e-Banking facility of Department of Posts can be accessed through the URL?
(A)indiapost.fov.in/banking
(B)cept.gov.in/ebanking
(C)ebanking.indiapost.gov.in.
(D)ippb.online.banking
Correct answer
(C)ebanking.indiapost.gov.in.

3. Atal Pension Yojana (APY) was launched by Department of Posts in all Head Post Offices from
(A)1 December 2015
(B)1 June 2015
(C)1 April 2016
(D)1 January 2018
Correct answer
(A)1 December 2015

4. All Post Office Savings Bank (POSB) schemes have been extended to Branch Post offices with effect from?
(A)23.07.2020
(B)08.10.2020
(C)21.03.2021
(D)11.09.2020
Correct answer
(A)23.07.2020

5. Pilot project for Passport Seva Kendras commenced on?
(A)16th August, 2018
(B)25th January, 2017
(C)1st January, 2018
(D)24th March, 2015
Correct answer
(B)25th January, 2017


6. Pilot project for Passport Seva Kendras commenced on 25thJanuary, 2017 at? 1. Thyagaraya Nagar Head Post Office, Chennai 2. Metagali Post Office Mysuru 3. Dahod Head Post Office, Gujarat
(A)All the above
(B)2 only
(C)2 and 3 only
(D)1 and 2 only
Correct answer
(C)2 and 3 only

7. How many POPSKs have been made operational as of December 2020?
(A)491
(B)345
(C)426
(D)65
Correct answer
(C)426

8. First Aadhaar Enrolment cum Updation Centre was opened by Department of Posts at which city on 30th June, 2017?
(A)Varanasi
(B)Lucknow
(C)Udaipur
(D)Portblair
Correct answer
(B)Lucknow

9. As of December 2020, how many Aadhaar Enrolment cum Updation Centres are functioning in Post Offices across the country with an aim to provide Aadhaar services in vicinity of the residents?
(A)23,477
(B)13,352
(C)8,433
(D)17,456
Correct answer
(B)13,352

10. As of 31st December 2020, how many India Post Passenger Reservation System (IP-PRS) for railway reservation are functional across the country?
(A)334
(B)126
(C)547
(D)1011
Correct answer
(A)334


11. International Money Transfer in association with Western Union is operational from __ post office locations?
(A)334
(B)6500
(C)9955
(D)13466
Correct answer
(C)9955

12. What is the full form of CSC in the context of e-Governance Service provided by Department of Posts?
(A)Customer Seva Centre
(B)Customer Service Centre
(C)Central Seva Centre
(D)Common Service Centre
Correct answer
(D)Common Service Centre

13. How many Post Offices have been onboarded as Post Office Common Service Centres (POCSC) as on 12th December, 2020?
(A)13245
(B)10136
(C)9955
(D)23455
Correct answer
(B)10136

14. The earnings of the Department are in the form of? i. Recoveries ii. Revenue Receipts
(A)only i
(B)only ii
(C)Both i and ii
(D)None of these
Correct answer
(C)Both i and ii

15. Which is the only Postal Circle that does not have a single Panchayat Sanchar Sewa Kendra or Franchisee Outlet of Department of Posts as of December 2020?
(A)Karnataka
(B)North East
(C)Kerala
(D)Assam
Correct answer
(C)Kerala



1. Of the 25,409 Departmental Post Offices in 23 Postal Circles, how many Post offices are functioning in departmental buildings as of December 2020?
(A)4,560
(B)19,641
(C)11,433
(D)14, 456
Correct answer
(A)4,560

2. Ramp & rails for differently abled persons and senior citizens are constructed in Post Offices under which scheme?
(A)Sugamya Bharat Abhiyan
(B)Adarsh Bharat Abhiyan
(C)Valmiki Ambedkar Yojana
(D)PM Jan Dhan Yojana
Correct answer
(A)Sugamya Bharat Abhiyan

3. Which category of employees were nominated as Swachhta Ambassadors to take the message from door to door on the importance of cleanliness, ban on use of plastic bags, making India open defecation free etc.?
(A)Gramin Dak Sevak
(B)Postmen/Postwomen
(C)MTS
(D)None of these
Correct answer
(B)Postmen/Postwomen

4. Which Postal Circle has the largest number of Heritage Buildings?
(A)Kerala
(B)Uttar Pradesh
(C)West Bengal
(D)Himachal Pradesh
Correct answer
(C)West Bengal

5. At which among the following city Postal Training Centres (PTCs) is not functioning?
(A)Guwahati
(B)Thiruvananthapuram
(C)Saharanpur
(D)Vadodara
Correct answer
(B)Thiruvananthapuram


6. Name the Cloud-based e-Learning System which has been developed to meet the online training requirements of the Department?
(A)MEGH SHIKSHAK
(B)DAK SHIKSHAK
(C)PADASALA
(D)POST INFO
Correct answer
(A)MEGH SHIKSHAK

7. What is iGOT Mission Karmayogi?
(A)Software for automatic clearance of letter boxes
(B)Revamping the working of Postman Staff across the country
(C)e-learning programme to cover the training needs of employees
(D)Second Phase of IT Modernization Project
Correct answer
(C)e-learning programme to cover the training needs of employees

8. What is the full form of SPARROW?
(A)Special Performance Appraisal Recording Report Online Window
(B)Smart Performance Appraisal Recording Report Online Window
(C)Smart Performance Appraisal Report Recording Online Window
(D)Smart Performance Assist Reporting and Reviewing Online Window
Correct answer
(C)Smart Performance Appraisal Report Recording Online Window

9. What is the full form of SUPREMO?
(A)Separate User Platform Related to Employees Online
(B)Single User Platform Related to Employees Online
(C)Single User Pension Related to Retired Employees Online
(D)Separate User Platform to Review Employees Online
Correct answer
(B)Single User Platform Related to Employees Online

10. How many categories of awards are there under ‘Meghdoot Award’?
(A)Six
(B)Five
(C)Ten
(D)Eight
Correct answer
(D)Eight


11. The Department of Posts has introduced the Circle Welfare Fund Scheme for Gramin Dak Sewaks from?
(A)1 April 2011
(B)1 July 2015
(C)1 October 2013
(D)1 January 2018
Correct answer
(C)1 October 2013

12. How many Post Offices including BO’s are entirely run by women across India as of 31.12.2020?
(A)263
(B)345
(C)715
(D)890
Correct answer
(C)715

13. Who is the Chief Vigilance Officer (CVO) of the Department of Posts?
(A)Secretary (Posts)
(B)Director General (Posts)
(C)Senior Deputy Director General (Vigilance)
(D)Director (Vigilance)
Correct answer
(C)Senior Deputy Director General (Vigilance)

14. Department of Posts was brought into the ambit of Prevention of Money Laundering Act(PMLA), 2002 through amendment in the year?
(A)2009
(B)2008
(C)2011
(D)2012
Correct answer
(A)2009

15. Department has rolled out SAP based platform for complaints redressal- SAP Based Customer Relationship Management (CRM) on?
(A)18 October 2019
(B)22 February 2020
(C)30 December 2019
(D)1 January 2021
Correct answer
(C)30 December 2019




















































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